Petco Unveils Complete Pet Care Experience at New Flagship in New York City
Petco's new two-story, 25,000 square-foot flagship pet care center combines the best of Petco's physical and digital offerings, including a stylish grooming salon, full-service veterinary hospital,
"We're delighted to welcome pets and pet parents to this revolutionary flagship experience that embodies Petco's fully integrated, omnichannel pet health and wellness ecosystem within a single pet care center," said
Petco Union Square will house a full suite of experiences, products, and services, tailored to the complete care of pets, including:
- "17th & Bark" – Affectionately named after the flagship's cross-streets and inspired by the
Union Squarefarmers market, this curated collection of premium goods for pets is unique to this Petco location. Vendors represent the diverse community of pet lovers from New Yorkand across the U.S., including members of the local LGBTQIA+, BIPOC, women, and maker and builder communities. The flagship will offer Hiro Clark'sfirst pet collection, pet and pet parent apparel from Andrea Cáceres, pet portraits from Ben Lenovitz, pet accessories from Lambwolf Collective and more.
- Vetco Total Care – This full-service veterinary hospital delivers quality care for every stage of a pet's life, with services ranging from wellness exams, vaccinations, and microchipping to dental care, dermatology, surgeries, and more.
- "Ruff's Barker Shop" – Inspired by classic barbershops, this sleek and stylish salon is the perfect setting for dogs to enjoy premium grooming services tailored to their specific needs. There will also be a dog self-wash station for pet parents' convenience.
- Reddy Shop – Pets and pet parents can try on the latest styles from Petco's owned brand Reddy at a full-scale shop-in-shop, modeled after
Reddy SoHo, complete with a lounge area, fitting station, and customization zone where shoppers can personalize items from Petco Union Square'sentire assortment.
- Dog Training and
Indoor Park– Pets can also practice positive reinforcement-based training methods designed to support their social, mental, and physical health with Petco's certified trainers at an indoor dog training park.
- Curated Merchandise Assortment – From designated companion animal and nutrition areas to the "Healthy Habits Hub" and dedicated dog and cat sections, the flagship will offer a variety of nutrition and supplies to support pets' whole health, plus convenient ways to shop such as buy online, pick-up in-store self-serve lockers.
JustFoodForDogsKitchen – This in-store, state-of-the-art gourmet kitchen features trained chefs preparing small-batch, human-grade pet meals, formulated by veterinarians and made with fresh, whole food ingredients.
- Petco Love Adoptions – The flagship will offer year-round cat adoptions as well as other adoption events with local animal welfare partners of Petco Love. An on-site photobooth allows pet parents to capture the moment they welcome a new pet into their family.
Revolutionary Store Design
Inspired by lush green spaces revered by locals,
Grand Opening Celebrations
A weekend-long celebration will take place from
On Sunday, Petco will host a ribbon-cutting ceremony at
"This adoption event will bring the community together with more than 400 New York pets of all shapes and sizes looking for loving homes," said
As part of the grand opening, Petco will also unveil reimagined, modern versions of its beloved Ruff & Mews mascots with a takeover of the brand's social channels and surprise
In addition to the
The new flagship is a planned relocation of Petco's previous
Founded in 1965, Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and our own Petco partners. We've consistently set new standards in pet care while delivering comprehensive pet wellness products, services and solutions, and creating communities that deepen the pet-pet parent bond. We operate more than 1,500 pet care centers across the U.S., Mexico and Puerto Rico, which offer merchandise, companion animals, grooming, training and a growing network of on-site veterinary hospitals and mobile veterinary clinics. Our complete pet health and wellness ecosystem is accessible through our pet care centers and digitally at petco.com and on the Petco app. In tandem with Petco Love (formerly the
About Petco Love
Petco Love is a life-changing nonprofit organization that makes communities and pet families closer, stronger, and healthier. Since our founding in 1999 as the
Cautionary Note Regarding Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, concerning expectations, beliefs, plans, objectives, goals, strategies, future events or performance and underlying assumptions and other statements that are other than statements of historical fact. Although Petco believes that the expectations and assumptions reflected in these statements are reasonable, there can be no assurance that these expectations will prove to be correct. Forward-looking statements are subject to many risks and uncertainties, including the risk factors that Petco identifies in its
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