Petco Campaign Calls on Pet Parents to Reconsider What They Feed the Pets they Love

March 25, 2019

SAN DIEGO, March 25, 2019 /PRNewswire/ -- Petco today launched Cleaning House, a vibrant marketing campaign that brings to life the company's recent commitment to becoming the first and only major pet food retailer to remove artificial ingredients* in dog and cat foods by May 2019. The campaign highlights the change happening now at Petco, and directly calls on pet parents to reconsider what they feed their pets by offering a gritty reminder: If it doesn't meet our new standards, you won't soon find it on Petco shelves.


"Last year we put the entire pet industry on notice by introducing new standards for nutrition because we firmly believe it's the right thing to do for pets," said Tariq Hassan, Petco Chief Marketing Officer. "This campaign breathes life into that decision and the journey that lies ahead for Petco. It's a departure from anything we've done before, and a direct reflection of our ongoing brand transformation to meet the evolving demands of pet parents."

The Cleaning House campaign vividly defines Petco's new standards by showcasing dogs and cats brazenly clearing Petco shelves of products and ingredients that don't meet them. The campaign is designed to reinforce Petco's industry-leading stance on pet nutrition, while educating pet parents on the new standards and empowering them to act accordingly.

The national campaign, which includes TV, OLV, display, paid social, paid search, digital content and influencer components, will run throughout the company's fiscal year on Jan. 31, 2020, and marks the brand's first major project with Anomaly, the retailer's creative agency of record. Anomaly joined the company's world-class agency roster in December of last year to help lead the pet retailer's marketing and brand transformation strategy.

"This bold gesture by Petco is part of an even greater mission to transform the brand and the category," said Eric Segal, Anomaly Chief Creative Officer. "This meant we needed to match their ambition with a campaign that looked and sounded like nothing else out there, filled with joy and momentum to make you undeniably feel the seismic shift coming and entice you to come along for the ride."

Media strategy for the campaign was driven by Horizon Media, Petco's media agency of record.

For more information about Petco and its new nutrition standards, go to You can see the Cleaning House campaign here:

* Through referencing available guidelines provided by the Association of American Feed Control Officials (AAFCO) and the U.S Food and Drug Administration (FDA), Petco defines artificial colors, flavors and preservatives as:

  • Color from artificial sources: any dye, pigment, or other substance that can impart color to a food that is not derived from a natural source.
  • Artificial flavor: any substance, the function of which is to impart flavor, which is not derived from a spice, fruit or fruit juice, vegetable or vegetable juice, edible yeast, herb, bark, bud, root, leaf or similar plant material, meat, fish, poultry, eggs, dairy products, or fermentation products.
  • Artificial preservative: chemical substances added to or sprayed on the outside of food to retard spoilage, deterioration, discoloration, or contamination by bacteria and other disease organisms. Does not include preservatives that are derivatives of natural compounds.

About Petco and the Petco Foundation 

Petco is a leading pet specialty retailer with more than 50 years of service to pet parents. Everything we do is guided by our vision for Healthier Pets. Happier People. Better World. We operate more than 1,500 Petco and Unleashed by Petco locations across the U.S., Mexico and Puerto Rico; complete pet care services and veterinary advice through PetCoach; and The Petco Foundation, an independent nonprofit organization, has invested more than $230 million since it was created in 1999 to help promote and improve the welfare of companion animals. In conjunction with the Foundation, we work with and support thousands of local animal welfare groups across the country and, through in-store adoption events, help find homes for more than 400,000 animals every year. 

About Anomaly

Founded in 2004, Anomaly is a difficult to define, but exciting to work at 'new model' agency. Driven by a passionate and entrepreneurial culture encompassing a diverse, elastic set of skills - Anomaly has offices in Los Angeles, New York, Toronto, London, Amsterdam, Berlin and Shanghai. Clients include: Allbirds, Ally Financial, Anheuser-Busch InBev,, Carnival Cruises, The Coca-Cola Company, Diageo, Dick's Sporting Goods, Facebook, Google, Hershey's, LA Rams, New York Life, Panera Bread, Sonos, Unilever, Weight Watchers and YouTube.

Anomaly has been recognized for a very wide range of work and IP, covering both effectiveness and craft excellence including: Ad Age's 2017 Agency of the Year, Cannes Lions, Effies, Fast Company's Most Innovative, Jay Chiat, Digiday Awards and the Mashies - among the usual suspects. Anomaly has also been honored with a few less conventional accolades as well, such as being named one of Time Magazine's Best Inventions of 2016 for dosist (a medicinal cannabis brand the agency created), Toy of The Year for Mighty Jaxx, plus multiple Emmys for a television series called Avec Eric, all of which the agency created and co-owns.


Ventura Olvera
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